delivery
For the latest delivery information regarding your order, please visit our Order Tracker.
We offer a yodel tracked service for our plant, bulbs, garden kit & homeware deliveries. You will receive your tracking number from Yodel once your order has been despatched.
We highly recommend downloading the yodel app via your device app store. The app will keep you informed of every step of your parcel’s journey. Manage your delivery, nominate a safe place & amend your delivery.
Orders over £80 will qualify for free standard P&P. So you can save up to £4.95 on each and every order you place with us. It's easy to take advantage of this offer - simply fill your basket with stunning bulbs, essential tools, and exciting new additions, and it will be automatically applied at checkout.
Please note that we are in the process of implementing a system change which means that there will be a delay in despatching. We will also not be offering Next Day Delivery at this time.
delivery costs
| Item | Standard Delivery | Next Day Delivery |
|---|---|---|
| Seeds (Only) | £2.50 | £5.95 |
| Sarah Raven Gift Cards (Only) | £2.50 | £5.95 |
| Plants and Bulbs | £4.95 | N/A |
| Gardening kit and homeware | £4.95 | £7.95 |
*Next day delivery is available on selected items. Delivery options will be available at the check out.
Please note, orders containing 2 or more large or bulky hardware items will incur additional delivery charges of £5 per large/bulky item. For a full list of items this applies to please click here.
For example:
Qty 1 - £4.95 delivery
Qty 2 - £9.95 delivery
Qty 3 - £14.95 delivery
standard delivery
Plants, bulbs, garden kit & homeware items are despatched via Yodel tracked.
- Plants should be delivered within one working day of despatch
- Bulbs, garden kit & homeware items should be delivered within two working days of despatch.
Seed only orders are despatched via Royal Mail untracked.
- Seed only orders should be delivered within 3-4 days of despatch.
Paper gift card only orders are despatched via Royal Mail untracked
- There is a £2.50 handling fee for all paper gift card orders
- Gift Cards should be received within 3-5 working days of the order
For the latest despatch times, please see the individual product page.
If you have already placed your order, you can see the estimated despatch time on your order confirmation or by logging into your Sarah Raven account.
next day delivery
All next day deliveries are sent via a Yodel tracked service.
Order before 12 noon, Monday – Friday for next day delivery. Excludes Bank Holiday and Weekend. Next Day Orders placed on Bank holiday or weekends will be sent out the next working day.
| Order Placed | Delivery Time |
|---|---|
| Order placed Monday - Friday before 12 noon | Delivered Next Day |
| Order placed Monday - Friday after 12 noon | 2 working days |
| Order placed Weekends | 2 working days |
*Next day delivery is available on selected items.
Some delivery exclusions apply, delivery options will be available at the checkout. For pre-order items, these will be sent out on a next day service when the stock is available.
orders outside of the UK
We regret that we are not able to process any orders for delivery outside of the UK.
frequently asked questions
delaying orders
Our plants and seedlings are grown and nurtured by our nursery and sent to you at the best stage of development for safe transportation and for you to grow them on successfully. Therefore live items have to be despatched when our nursery judges that they are ready, and we regretfully advise we are unable to accept requests to delay any orders.
You are able to change the delivery date via the Yodel app once your order has been despatched.
changing delivery address
Once your item is being picked at our nursery we are not able to adjust the delivery address. You are able to change the address via the Yodel app once your order has been despatched.
part delivery
Sometimes we may find it necessary to split your order into multiple deliveries. Please check the delivery note included in your parcel for any details on outstanding items. If you still find an item is missing, please contact us as soon as possible.
even if your order is split, we will only charge your once for P&P.
items listed as currently unavailable
If an item is currently unavailable it means you cannot purchase this item at this present time. If you have already pre-ordered this item, you can still expect it on the published date seen at the time of order. Check your order confirmation or Sarah Raven online account for this date.
